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FAQs

System Requirements
Purchased training videos are viewable on any PC running Windows, or MAC running Windows Emulation.

How are taxes calculated
Tax charges apply for orders shipped to the state of Utah, currently 6.85%.

Payment Methods
We currently accept VISA, MasterCard, American Express, Discover and eChecks via Paypal, and checks once bank has cleared the funds.

Online Training Video Purchases
You should receive a purchase confirmation email. Once online training videos (downloads only) have been purchased, our automated systems will send you an email with instructions on how to access your training videos. Please know that the online training videos are separate purchases from the DVD, and that the download are for PC's only.

Returns
We accept returns for unopened, in new like condition for purchased DVDs within 7 days of purchase. Please contact us for any returns for approval and also for correct return address. Downloads are as is; however, if either downloads or DVDs are defective we will refund your order.

Shipping
You should receive a purchase confirmation email. Our shipping standard is 2-5 business days, and free shipping within the U.S. If you have not received your shipment within 6 business days after order, please contact us. Items are shipped via USPS or UPS.
Orders typically will ship within 24hrs, M-F excluding U.S. holidays.

For additional questions, including Medical Billing Software: Contact Us